Refund policy
RETURN & REFUND POLICY
Last Updated: July 9, 2026
Customer satisfaction is our priority.
Return Eligibility
Returns may be requested within 30 days of receiving your order if the item:
- Arrives damaged.
- Is defective.
- Is incorrect.
- Is significantly different from the product description.
Items must be unused and returned in their original packaging whenever possible.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Personalized products
- Perishable goods
- Intimate or hygiene-related products (where applicable)
Refunds
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be processed to the original payment method within 5–10 business days.
Shipping charges are generally non-refundable unless the return is due to our error.